Email Sale Fail
(I approach a middle-aged woman to see if she needs help.)
Me: “Are you finding everything okay?”
Customer: “No! You’re out of the fragrance I want and I have a coupon to use for it.”
Me: “I’m very sorry, but I can place an online order and have it shipped to your house; that way you can still use the coupon.”
Customer: “I don’t believe in the Internet. I need this today! I live out of town!”
Me: *confused because the coupon is an email-only coupon* “Can I please see your coupon? It should be in your email.”
Customer: “Here!” *hands me smartphone with coupon pulled up in email*
Me: “Are you sure you didn’t want to order your product?”
Customer: “I don’t believe in the Internet! But yes, if you can order that for me, that should be fine.”
Me: “…”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?