Email Fail, Part 9
Call Center | Right | December 1, 2016
Me: “Hello! You’ve reached [Company]. How can I help you today!”
Customer: “This is an outrage! I received your coupon email, but it won’t work on your site!”
Me: “Okay, could I please have the coupon code to check it?”
Customer: “Which coupon code? I have nothing like that!”
Me: “Oh, I thought you said you had received an email. Wasn’t there a coupon code there?”
Customer: “You mean I have to READ the email?!”
