Email Fail, Part 7

, | Working | May 29, 2016

(I’ve forgotten the password for my college-provided email account. The only way to reset it is to physically go to the IT techs, who are also college students, and get them to do it.)

Me: “Hey, I’m an idiot and I can’t remember my email password. Could you reset it for me?”

Tech: “No problem. Just let me see your student ID so I can make sure you are who you say you are.”

(The tech fiddles around on his computer for a few minutes and then looks up.)

Tech: “Okay, you’re all set.”

Me: “Great, thanks so much. So what is my new password?”

Tech: “Oh. I closed out the screen, but don’t worry. I emailed it to you.”

Me: “Umm… how am I supposed to access my email without the password?”

Tech: “Oh… right. Let me just reset that for you again, and this time I’ll write it down!”

 

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