Email Fail, Part 6

(My coworker can’t log into his work account, which means he can’t use any of the programs we need to do our work, including his email account. He phones tech support.)

Coworker: “Hi, I can’t login. Can you help?”

Tech Support: “Unfortunately there is an overall problem with login in. We will let you know when it is fixed so you can login normally again.”

Coworker: “So you will call me when I can log in again?”

Tech Support: “No, that is too much work. To save time we will email everyone who has this problem.”

Coworker: “But if I can’t login, I can’t read the email you will send.”

Tech Support: “We will email you.” *click*