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Email Fail, Part 53

, , , , , | Right | September 14, 2025

A customer’s transaction required me to ask for her email address.

Customer: “It’s in Idaho.”

My store is not anywhere near Idaho.

Me: “Sorry, ma’am, I don’t mean your home address. I was asking for your email.”

Customer: “I heard you the first time. It’s in Idaho, so I can’t get emails out of state.”

I find a workaround. After the customer leaves, the next customer in line says:

Next Customer: “Geeze lady, if you don’t want to give me your email just say that instead of making up a ridiculous story.”

Me: “Ma’am, after a year of working retail – and no offense to present company of course – I can assure you she fully believed what she was saying.”

Related:
Email Fail, Part 52

Email Fail, Part 51
Email Fail, Part 50
Email Fail, Part 49
Email Fail, Part 48