Email Fail, Part 2
(My phone rings at 6:20 am.)
Me: *struggling to grab and orient the phone* “H-hello?”
Administrator: “Oh! Did I wake you?”
Me: “Uh, yeah.”
Administrator: “You didn’t get my email?”
Me: “Huh?”
Administrator: “I sent you an email, telling you I’d be calling at 6:20!”
(She told me what she needed to tell me, and we hung up. An hour later, when I was actually up, I logged into my email and found:)
Email: “I’ll call you at 6:20.”
(It was time-stamped 6:01 am!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
