Email Fail, Part 12

| Right | April 30, 2017

Me: “Would you like [Store] to email you exclusive coupons?”

Customer: “I have a [Store] credit card.”

(I’m about to ask the question again, thinking he didn’t hear me or wasn’t listening, but then I stop myself, thinking maybe that was his way of saying no to me.)

Me: “Um… I uh… I’m sorry, was that you answering my question?”

Customer: “YES! I have your card!”

Me: “Okay, soooo… does that mean you want us to send you emails, or you don’t want us to?”

Customer: “Isn’t that the same thing?”

Me: “No…”

 

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