Email Fail
(I work in the IT department for my company. One day, one of the department managers comes to my desk with a printed document.)
Manager: “Can you scan this and save it to the intranet?”
Me: “Sure, but this is an email. You can just save it as a document and put it on the intranet.”
Manager: “Oh, I can’t do that. I print out all my emails and then delete them. This is from my files.”
(Incredulous, I follow the manager to her office. Sure enough, she has filing cabinets FILLED with old emails. I don’t know how she expected to find anything!)
Question of the Week
Have you ever served a bad customer who got what they deserved?