Egocentrism Meets Geocentrism
Customer: *calling from cellphone* “Would you tell me how to get to your office?”
Me: “Sure, where are you now?”
Customer: “That is none of your business. Just tell me how to get there.”
Me: “But to do that, I need to know where you are starting from. Are you in our town?”
Customer: “I told you that is none of your d*** business.”
(After few more exchanges of this sort…)
Customer: “You are an idiot. Let me speak to your manager.”
Manager: *who overheard my part of the conversation* “May I help you?”
Customer: “Tell me how to get to your office.”
Manager: “Well, that depends on where you are starting from.”
Customer: “S***!! Just f***ing tell me how to get there.”
Manager: “Okay. See the next corner? Turn right there.”
Customer: *click*
Question of the Week
Have you ever served a bad customer who got what they deserved?