An Eggs-cruciating Waste Of Time

(It’s Easter time and all of our Easter-themed chocolate has a buy-two-get-one-free special on, and, as usual, the cheapest item in each group of three is the one that becomes free. This is also clearly explained on the sign, which states the special.)

Me: “Hi, how can I help you?”

Customer: “Hi, I just bought this chocolate a second ago, and it costs more than what it should.”

(I look at the receipt to see if the special has been accounted for, which it has, and the cheaper eggs are marked down as they should be.)

Me: “Sir, your receipt clearly states that you have gotten every third egg free. It is part of the special that the cheapest is marked down.”

Customer: “But they way that it has been done is wrong! I demand to have my money back!”

Me: “Sir, the only way you can change the way the sale that has been put through is to refund all of your items and repurchase them in separate transactions. You have over $100 worth of chocolate and you would only be getting around two to four dollars back, so I don’t recommend it.”

(Despite my warning, the man demanded I refund all of his items and resell them in separate transactions. The worst thing is, this happened twice more within the hour. I managed to persuade the third customer that it wasn’t worth it.)