Egg All Over That Worker’s Face

, , , , , | Working | July 23, 2020

Due to the current health crisis, I’ve been ordering food for delivery more often. Most of it has been great. In particular, I’ve found a nearby burger restaurant that offers egg on the burger, which is something I love thanks to family dinners growing up. So, I’ve ordered it a few times. 

This particular time, however, I got the order and found it lacking the egg, despite the fact that I had paid extra for it. More than that, that particular line on the receipt had been scribbled over with a pen. So, I call to figure out what happened.

Worker #1: “Hello, this is [Restaurant]. How may I take your order?”

Me: “Hi. I just got delivery from you guys, and I noticed that the egg was missing from my burger. I just wanted—”

Worker #1: “Egg is disgusting! It doesn’t belong on a bur—”

There is a brief sound of scuffling.

Worker #2: “Hi. We’re sorry for the inconvenience; I’ll make sure that your burger gets refunded.”

Before I could say anything else, they hung up. I was left staring at the phone. I considered calling back again, but ultimately, it was just something like sixty cents, so I wasn’t going to make a big stink; I just wanted to figure out if they’d forgotten somehow, or if they’d run out of egg, and if so, if they could refund the extra amount.

They did end up refunding the entire amount of my order, which made me feel a little guilty, but I’m still going to order from them again, so I guess it worked out.

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