Eel Lady Attacks!

(I’m a sushi chef in a small kiosk in a grocery store. We rent the kiosk from the store but are owned by a parent company. One of the rolls we have is slices of eel on balls of rice, topped with sesame seeds and a sauce.)

Customer: “EXCUSE ME!”

Me: “Yes, ma’am?”

Customer: “What are these… things on the eel?!”

Me: “Those are sesame seeds, ma’am.”

Customer: “I don’t want them! Make me a new one this instant!”

(She then opens the package containing the sushi and throws it at me, hitting my chest and smearing sauce down my front. I stare at her and slowly turn, making her a new set with no seeds. I hand it to her and she walks away, no thank you or apology. Twenty minutes later, she storms back up, and again, she throws the eel at me, this time hitting my face, as well.)

Customer: “THERE ARE NO SESAME SEEDS!”

Me: *trying to keep my cool, because I need the job* “Ma’am, you requested that I make you a roll with no seeds.”

Customer: “Don’t you lie to me, you little b****! I want my g**d*** roll made right!”

(I very quietly made her a new roll, this time pouring the seeds into a sauce cup with a lid. I handed it to her, and she left again. Ten minutes later, the lady came back with a grocery store manager, demanding that I be fired for my rudeness. He listened to my side and told her that even if I had done anything wrong, he had no authority to fire me, as I was not his employee. She stomped her feet in the most childish way and stormed out. Thirty minutes later, I looked up to see Eel Lady, as she is now known, walking back through the door, her cheeks puffy. She walked up to me, chewing, and then proceeded to spit chewed-up eel and rice all over me. Eel Lady was then escorted out and permanently banned from the store.)