Education Is No Guarantee
Customer: “A packet of cigarettes and some gum, please.”
Me: “I’ll need an ID for the cigarettes, sir.”
Customer: “What? Why?!”
Me: “If you look under 30 we need an ID.”
Customer: “But… why?”
Me: “It’s against the law to sell cigarettes to under-aged persons. If there’s any risk of it, I need to check IDs or any other proof of identity, such as a driver’s license, passport, etc.”
Customer: “But, like, WHY?!”
Me: “It’s against the law. I could be fired or fined, and you’d get a penalty as well.”
Customer: “Yeah, but WHY?!”
Me: “It’s illegal, sir.”
Customer: “WHY?!”
Me: “Because… smoking is dangerous.”
Customer: “What?! Why?”
Me: “It has a lot of poisonous chemicals and known carcinogens in it.”
Customer: “Your cigarettes have carcinogens in them? Eww, I’m not buying these.”
Me: “Sir, the packet clearly reads ‘SMOKING KILLS.’ Wasn’t that a hint?”
Customer: “I can’t believe you’d sell CARCINOGENS. That’s just… ugh. Just give me some gum!”
Me: “Um… okay, sir, which flavor and brand?”
Customer: “Any flavor, any brand… Umm, do you have that nicotine gum stuff?”
Question of the Week
What is the most stupid reason a customer has asked to see your manager?