Eats People Like You Up For Breakfast
(I am eight-months pregnant and have a terrible craving for a breakfast sandwich from a popular fast food chain. The chain stops serving breakfast at 10:30. I pull up to the drive-thru speak at 10:20.)
Employee: “Welcome to [Restaurant]. I’ll be right with you.”
(There are no other vehicles in line and more than 10 minutes pass, but I desperately want my sandwich so I wait.)
Employee: “Can I take your order?”
Me: “Yes I’d like a [Sandwich].”
Employee: “I’m sorry, we don’t serve breakfast after 10:30.”
(I look at the clock; it’s 10:32.)
Me: “I’ve been here since 10:20. You made me wait.”
Employee: “Sorry, breakfast is over.”
(Pregnant and angry, I pull around to the entrance and demand to speak to the manager. After explaining what happened she gave me a voucher to get the sandwich for free the next day. As i was leaving I could hear her yelling at the employee.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.