Why On Earth Would You Need To Know Where On Earth

(I work in an airport.)

Customer: “How long does it take to get to Glasgow?”

Me: “But you’re in Glasgow.”

Customer: “Duh! I need to know how long it will take to get here.”

Me: “From where?”

(Blank stare.)

Me: “I need to know where you would be departing from.”

Customer: “Why on earth do you need to know that?”

Me: “Because flying from Australia would take considerably longer than if you were to fly from say, Southampton.”

Customer: “That’s stupid. You work in an airport and you can’t even answer such a simple question!” *walks away*

(I saw him approach several other staff, but none were able to help him. He left shouting about how incompetent we all were.)