E-Read My Lips: No!
Our bookshop sells e-readers, and like a lot of electronic devices, they are relatively expensive.
Customer: “No, €179 is too much for it. Can’t you give me a discount?”
Me: “Sorry, I can’t give discounts on these.”
She thinks about it for a while and then her face lights up.
Customer: “I produced an audiobook.”
Me: “That’s lovely?”
Customer: “It’s a beautiful composition of texts and music, perfect for the Christmas season. It comes up to €90. What do you say, I exchange an audiobook for an e-reader?”
Me: *Pause* “We’re a company. We sell products, not exchange goods. Besides, the math doesn’t add up.”
Customer: “But it’s so expensive.”
Me: “I’ll let you think about it for a moment.”
She eventually left!
Question of the Week
What is the most stupid reason a customer has asked to see your manager?
