Dry Wall Is Meant To Stay… Well… Dry?

, , , , , , | Working | January 13, 2020

(In a previous story submission, Seeing A Dangerous Pattern Emerging Here, I talked about a bathroom installation guy who blamed ME for his bringing the wrong shower liner to install in my master bathroom, but then relented after I changed tactics and told him my husband had actually noticed the issue. The install was so shoddy that afterward, water was pouring into the downstairs walls below my shower. This happens when we call the install company back.)

Husband: “Water is actually puddling on the floor downstairs, the drywall is soggy and crumbling, and the ceiling is saggy! You need to come and fix this now!

(They send a supervisor out to see what the issue is. I happen to be home for that.)

Me: “The guy who did the install was made aware of the fact that the faucet was leaking before he left. When my husband pointed it out, all your guy did was slap some sealant over the bottom of the faucet and say it was fixed!”

Supervisor: “He what? That part is supposed to stay open, because if the water has nowhere to drain to, it floods back into the walls! I’ll get him in here right away.”

(We schedule an appointment for 3:30 pm the following day. Five rolls around, and no one has called or shown up. My husband calls the number provided, and it’s the same guy who installed our shower in the first place!)

Husband: “You said you were going to be here at 3:30 pm. It’s 5:00 pm now. Where are you?

Construction Guy: “Oh. I’m running late. I’ll be there soon! Don’t worry!”

(We wait. And wait. And wait. 7:00 pm rolls around. My husband calls again.)

Husband: “What is going on? We’ve been waiting for you since 3:30 today. We have things we need to do and haven’t been able to because we’ve had to wait for you. We can’t just sit in the house and wait for you all night!”

Construction Guy: “Ohhh. Well, okay, I’ll be right over!”

Husband: “Right over? As in you’re heading over here right now? You’ll be here within fifteen minutes? Because this is crazy!”

Construction Guy: “Well… no. Not fifteen minutes, but maybe later.”

Husband: “‘Maybe later.’ You know what? I’m calling your boss and asking them to send someone else. Never mind coming here at all. Thanks, anyway.”

(He hangs up and calls the boss. But since it’s after hours, he leaves a voicemail. Apparently, the boss still hears it, because shortly after that we get a call from [Construction Guy].)

Construction Guy: “I can be at your house tomorrow. Maybe like in the evening or something.”

Husband: “So I have to wait all day long for you again? No. You need to make an appointment with me and then stick to it. Can you be here in the morning?”

Construction Guy: “Well… no.”

Husband: “Why not? What time can you be here?”

Construction Guy: “Well, I’m tired! And I had to drive all over the city today, and my boss makes me work too hard and I don’t even want to keep this job anymore!”

(He’s putting on the most pitiful, “poor me” voice he can muster. Bear in mind that when he screwed up the initial install, he did the same thing to me! He told me he was being laid off immediately after our bathroom was done and that he’d be unemployed, and asked if we would just take pity on him and not blame him for his screw-ups. My husband is having none of it.)

Husband: “Listen, your shoddy install job is causing water to leak downstairs and damage my house. Either you tell me what time you can be here tomorrow to fix this, or I’m going to have to call your boss again and let him know you’re refusing to come out. There is water pouring into my walls. This is not a minor issue!”

(I hate the “let me talk to your manager” threat, but this guy was being so ridiculous, I was at a loss for words. Lo and behold, the employee made the appointment, showed up on time, and fixed the issue… but then blamed us for “picking the wrong faucet” for the earlier install. When we asked him why he didn’t TELL us it was wrong for the job instead of just installing it, he had nothing to say. But he DID spend fifteen minutes telling my husband a completely different story about why he hadn’t come out the day before. We would have been perfectly fine rescheduling the appointment if the guy had just called and asked in the first place! So unprofessional.)

1 Thumbs
406