Driven By Fear, Threats & Minimum Wage
Me: “Thank you for calling customer support.”
Customer: “Hi. I need some help figuring out this thing. I’m not very familiar with electronics.” *pause* “YOU’RE A FRAUD AND I’M GOING TO THE BETTER BUSINESS BUREAU RIGHT NOW!”
Me: “Excuse me, sir, I don’t believe that’s necessary. How can I help you?”
Customer: “Oh, my friend said you’d only be useful if I scared you. How do I charge my unit?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
