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Drive-Thru To The Explosive End

| Right | September 15, 2016

(I work the graveyard shift and have to clean the whole store while still taking orders. We are trained to not sell at the window for safety reasons, since the area isn’t the safest place you can be.)

Man: *knocks on the window*

Me: *cracks it open a bit* “I’m sorry, sir, but I am not allowed to sell at the window.”

Man: “Why not? I’m a paying customer. I should be able to get my food!”

Me: “Sir, the drive-thru is for cars only. These are corporate policies…”

Man: “So you’re saying I can’t buy anything here right now since I don’t have a car?”

Me: “Yes, that’s exactly what I am saying.”

Man: “But I’m hungry.”

Me: “Sir, I told you I can’t sell at the window. I have stuff I still need to clean: my dining room, my fryers, my shake machine, bathrooms, and drive-thru, just to name a few. A few tacos to get written up seems hardly worth it; my boss has video cameras watching everything that goes on in case a customer causes a disturbance or if an employee tries to steal food or money.”

(I point to a camera which my boss has there just to deter people; it doesn’t actually work. I use this so I have an excuse to get back to cleaning.)

Man: “So you’re saying you just don’t give a f***, then?”

Me: “Well, I guess if you want to put it that way, then yes, sir, you’re describing that on point.”

Man: “Homie, I should just beat your a** right now.”

(I look at him with a straight face, then yell “HAHAHA” and close the window and put the metal napkin holders in front of it so he can’t open it, since it has no lock. I walk away, and as I’m walking away I hear him hit the window. My headset then dings indicating a car is coming to order.)

Me: “Hello, welcome to [Establishment]. How may I help you today?”

Customer: *sounds like he’s yelling from really far away* “Uh, yeah, you know your speaker is on the ground out here, right?”

Me: “W… what?”

(I told the guy to come up to the window so I could place his order because we could barely hear each other. I went outside and propped the speaker up against the menu board, with plenty of cursing to accompany it.)