Maybe That Dog Chose To Die…
Patron: “Do you have any books that can help me tell my son that my dog died?”
Me: “Of course.” *shows her the section and leaves her to look*
Patron: *coming back to me* “All those books are for children.”
Me: “Yes. They’re for helping parents explain death to children.”
Patron: “My son is a little too old for them.”
Me: “Oh. How old is he?”
Patron: “42.”
Me: “…”
Patron: “He didn’t really know the dog either. But I don’t want him to cry. I hate it when my children cry. I used to hit them when they did it.”
Me: *speechless*
Patron: “Oh, well. I guess I will just have to risk it. I don’t think I have the upper body strength to hit him anymore, though.” *walks away*
(And the Parent of the Year goes to…)
Question of the Week
Have you ever served a bad customer who got what they deserved?