Dress For The Discount You Want

It is February. A lady comes up to my register with about ten items, most of which are on sale. The first few items scan fine, but then I scan a woman’s dress that comes up as regular price.

Customer: “Hey! Why isn’t that discounted?!”

Me: *After double-checking.* “It’s not on sale in the system.”

Customer: “But I found it under a sign that says it was 70% off!”

I call for someone to do a price check in the women’s clothing department. No one finds any 70% off sign there, and I relay this info to the customer.

Customer: “No! It’s 70% off. I know it is!”

Since it’s quiet, I ask her:

Me: “Can you show me where you found the dress?”

She walks over to the kids’ section, which is on the other side of the store, and shows a 70% off sign for a box of off-season little plastic toys and trinkets.

Customer: “See 70% off. I found it here, it’s 70% off!”

Me: “Ma’am, what part of a box of discounted plastic Christmas stocking stuffers made you think that a $300 dress belonged there?”

Customer: “I don’t come here to think! I come here for discounts!”