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Dreaming Of The Food

, , | Right | February 6, 2019

(A woman has stood a little off the registers staring at the menu boards. We’ve just left her to decide, assuming she will step forward when she is ready. She finally does.)

Me: “Hi! What can I get you?”

Customer: “Where’s my food?”

Me: “Did you order already?”

Customer: “Yes.”

Me: “What did you order?”

Customer: “Do I really have to say it again?!”

Me: “Sorry, it’s just that I have been here the entire time, and all you’ve done is stand there for ten minutes and then come to me.”

Customer: “Well, I’m not leaving without my food. I want it for free, as well. The service here stinks!”

(I call a manager and try to explain, but she persists that she did order and that I’m just being rude and lazy. The manager goes into the office just off to the side of the registers and checks the camera footage.)

Manager: “Sorry, I have just checked the last half hour. You came in, stood a metre back from where you are, and stared at the menu. That’s all you did. You haven’t ordered.”

(The woman’s eyes lose focus temporarily and then snap back.)

Customer: “Oh, I guess I was daydreaming.”

(She then left without another word.)

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