Doubly Welcome

I’m working as a trainee in a library. I’m sitting behind the desk, processing a pile of reserved books, when an older customer with a child around age five or six, her grandchild, comes to borrow books. After the borrowing is done, I hand her books and her library card.

Customer: “Thank you.”

Me: “You’re welcome.”

Customer: *To her grandchild* “What do you say?”

Grandchild: *Not really paying attention* “You’re welcome!”