Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

Double The Room For Error

, , , , | Right | November 28, 2017

(I have just checked in a guest who was very unhappy with her room, so I switched her to another right across the hallway.)

Another Guest: “There are some people running back and forth between [Room #1] and [Room #2]. Their noise is waking me up.”

(I realize it’s the guest that I switched earlier, so I send a security guard to check it out. He reports that the guest’s kids are staying in the new room and she and her husband are sleeping in the old one. I call the guest.)

Me: “Ma’am, you can only have one room. If you want the second, you have to pay for it.”

Guest: *arguing* “Can’t we just keep it like this?”

(She argued and then finally agreed to move to her new room. Basically, she was trying to get two rooms for the price of one! Some people…)

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

I have a story to share!