I Don’t Work Here, Does Not Work Here, Part 32
(I work for an company that does auditing for multiple stores around the city. Our current assignment is to make the inventory at a large store. The employees of the store all have bright blue vests, while us auditors all have dark red shirts with the auditing company’s name on them. A middle-aged man walks up to me while I’m scanning items in the toy aisle.)
Customer: “Hi. Could you show me where to find [Plumbing Product]? I can’t seem to find it.”
Me: “I’m sorry, but I don’t work here.”
Customer: “What? Of course you do! You’re working right now!”
Me: “Excuse me. I meant to say that I’m not an employee of [Store]. I’m just doing inventory. I’m not familiar with this particular location.”
Customer: “It’s only going to take a minute! Come on, now.”
(At this point he’s about to grab my arm when I move away. I then notice a couple of [Store] employees who have watched the whole thing with great amusement. One of them comes up to us.)
Employee: “Hello, sir. Can I help you with anything?”
Customer: “Yes! This other guy refuses to help me!”
Employee: “I’m sorry, but he doesn’t work for [Store]. He’s just there to do inventory.”
Customer: “What? How do you tell who works for [Store] and who doesn’t?”
(The employee gestures to her blue vest and then to my red shirt, multiple times, hoping the customer will catch on.)
Customer: “So, who’s going to help me?”
(We all had a mental facepalm, and the employee went to help the customer.)
Related:
I Don’t Work Here, Does Not Work Here, Part 30
I Don’t Work Here, Does Not Work Here, Part 29
I Don’t Work Here, Does Not Work Here, Part 28
Question of the Week
Have you ever served a bad customer who got what they deserved?