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I Don’t Work Here, Does Not Work Here, Part 29

, , , , , | Right | October 10, 2017

(I’m picking up some wall paper samples. I’m in my own little world so don’t notice another customer stride up to me.)

Customer: “Excuse me! Excuse me!

Me: “Oh, right. Sorry.”

(I move close to the shelves to let her pass.)

Customer: *sighs heavily* “Where are the paper glues?”

Me: “The what?”

Customer: “The paper glues, for putting up wallpaper!”

Me: “Oh, the wallpaper paste. I think I saw them on the end of the aisle.”

Customer: *sarcastically* “Thank you!”

(I shake it off, collect all the samples I want, and prepare to leave. I reach the end of the aisle and see the customer again.)

Customer: *to me* “I can’t see them; where are they?”

Me: “There: the little bags. The ones that say ‘wallpaper paste.’”

Customer:I know that. Which one do I want?”

(I have had about enough; she has been nothing but rude and I have been nothing but patient so far.)

Me: “Look, lady: what does it say on my shirt?”

Customer: “Don’t you speak to me th—”

Me: “What… does… it.. say… on.. my… shirt?”

Customer: “Well, I… it says [Large Engineering Company].”

Me: “So, not [Store]?!”

Customer: *looks at me blankly*

Me: “You are one of the rudest people I have ever met. Why don’t you learn some manners, or better yet, f*** off?!”

Customer: *the colour drains from her face* “That’s it. I’m getting a manager and getting you fired!”

(She storms off, and I stick around to see what happens. A few minutes later she returns with a manager and a smug look on her face.)

Manager: “Er, I’ve had a complaint about one of my workers?”

Me: “Yeah, that would be me, apparently. I told her that I worked for [Engineering Company], but the old battle-axe wouldn’t listen. She has been incredibly rude and condescending this whole time. Frankly, if this is the treatment your staff get, I would give them a raise.”

Customer: *fuming* “Are you going to let him speak to me that way? This little s*** wouldn’t help me at all, and the other guy, the [racial slur], wouldn’t even listen to me.”

Manager: *to her* “I’m too busy to deal with your petty nonsense. If I hear you harassing any of my other customers, I will personally ban you from this store.”

Customer: “But, but… I need my paper-glue!”

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Have you ever met a customer who thought the world revolved around them?

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