Don’t Try Doctoring The Doctor
(I am a medical receptionist for a busy medical centre. On this particular Friday night, we only have two doctors on and at least thorty-five people waiting. A new patient comes in.)
New Patient: “Yes, I’d like to see a doctor, please.”
Me: “Certainly, sir. However, I must tell you, there will be approximately an hour and a half wait. As you can see, we are very busy tonight.”
New Patient: “Are you sure you can’t just squeeze me in at the top of the queue? I couldn’t be bothered to go to work today, so I need a medical certificate.”
Me: “Unfortunately, that won’t be possible. We have a large number of patients with more serious ailments.”
New Patient: “That’s f****** ridiculous!”
(About ten minutes pass. One of the doctors comes out and calls another patient’s name.)
Doctor: “Mr. [Another Patient]?”
New Patient: “Yes! That’s me!”
Doctor: “No, it’s not.”
New Patient: “How do you know?! How dare you assume that I’m lying! Do you know who I am?!”
Doctor: “I know for a fact that you’re not my brother-in-law, whose name I just called.”
New Patient: *sheepishly picks up his bags and leaves*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
