Don’t Take Declined For An Answer

(I work at a large retail store. The store has its own credit card that customers can apply for.)

Customer: “Excuse me, I applied for a credit card yesterday, but I don’t have it yet. Can I still use it?”

Me: “Sure, as long as you have the temporary credit slip that you were given when you applied. Do you have that?”

Customer: “No.”

Me: “Oh. Did you leave it at home?”

Customer: “No. I don’t have one.”

Me: “Didn’t you get one when you applied?”

Customer: “No.”

Me: “Well, were you approved for the credit card?”

Customer: “No.”

Me: *speechless*

Customer: “So, I can’t use it?”

Me: “No, ma’am, you can’t use a credit card that you weren’t approved for.”

Customer: “Oh. Well, that’s stupid!”