Don’t Take Customers At Face Value
Me: “Hi, how are you?”
Customer: “You look like a serial killer!”
Me: “Um… I’m sorry?”
Customer: “Yeah, you look exactly like you’ve killed someone, then locked them in your basement. But maybe that’s just the kind of person you look like. I don’t know; I’m not here to judge.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
