Don’t Take A Gamble On His Math Skills

I have a guy at the lottery register being impatient that nobody will come over to sell to him; all three registers have lines. After that is under control, I manage to get over to him just to get him out. And this is all while my blood sugar took a nosedive, which makes things harder.

Our tickets are on numbered racks.

Customer: “I want fifteen of #11.”

Me: “You want fifteen of the $3 rocket crossword?”

Customer: “Yes. And I want twenty of #7.”

Me: “And twenty of the $2 Christmas ticket?”

Customer: “Yes.”

I get both of those out and he hands me a $50. I say I’m going to need more than that; it’s $85 for what he got. He starts yelling that it should be $50, saying he wants #11 and #7.

Me: “That’s what I gave you. #11 is $3 and #7 is $2.”

Customer: “They should be $2 and $1!”

Me: “Did you want #7 and #3? #3 is a dollar ticket.”

Customer: “No! #11 and #7!”

I put all the #11 tickets back, ignoring him, put five of the other back, and then fished out twenty of #3. I now had fifteen of the $2 and twenty $1 ones. That came to $50.

Before he could start raving more, I took the $50, pushed the tickets in front of him, and gave the aggressively polite customer service “Have a nice day!” that is really a “Screw off right now!” and he did.