Don’t Sweat(er) The Latitude
I am helping a client plan a trip.
Client: “Is it cold in Alaska?”
Me: “Yes, definitely. You should bring warm clothes.”
Client: “So, I should bring a sweater?”
Me: “Ma’am, you are going dog-sledding on a glacier.”
Client: “…so, two sweaters?”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
