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Don’t Sell Yourself Short On Independence Day

| Right | April 3, 2016

(I’m part of a store ops team for a very well-known store. The company makes the decisions and rules, and I follow them. A customer has just approached me.)

Customer: “Can I ask you a question?”

Me: “Sure!”

Customer: “Where do you get off advertising summer chairs and beach towels and stuff when you barely have any in the store?”

Me: “Uh… well, we’ve sold out of a lot of our summer stuff already.”

Customer: “I understand that part but it’s not even the 4th of July and you’re already getting rid of the summer stuff…”

(She walked away mid-sentence, angry and presumably still talking but not anywhere near me. Also, it was two days before the 4th of July and these products were on sale for months already.)


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