Don’t Read, And Pay The Price
Cable Company | Right
| October 1, 2014
(Our policy is, and has always been, that 30-days notice is required to cancel any service; this is clearly noted on all customer bills.)
Customer: “Why am I being charged an extra 30 days for service I didn’t use?”
Me: “Sir, you called on March 21 and requested that the account be closed on the 30th.”
Customer: “So?”
Me: “Well, 30 days’ notice is required to cancel any service. It’s indicated on every bill you receive—”
Customer: “What? You expect me to read?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?
