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Don’t Re-Member

, , , , | Right | February 1, 2021

I work in a store that asks customers for their phone number or email for our loyalty program. This is something I’ve encountered multiple times.

Me: “And what’s a good email or phone number for you?”

The customer gives me their phone number.

Me: “Oh, it looks like you’re not in the system. It only takes about two minutes to get you updated and you get discounts that non-members don’t.”

The customer complies and we fill put their loyalty information. We get to the email portion.

Me: “It says your email is already in the system. Let’s try that.”

Customer: “Oh, yeah. I get emails from you guys all the time. I should be in there under my email.”

Me: *Internal facepalm*

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