Don’t Question The Questioner

I work as a receptionist. We’ve just come back from holidays when the phone rings.

Me: “[Business #1], good morning!”

Caller: “Hi, I’m [Caller] from [Business #2]. Is the owner in today?”

Me: “Yes, what was your first name again?”

Caller: *Sighs* “I’m [Caller] from [Business #2]. Can you please transfer my call?”

Me: “Okay, [Caller], may I ask what the call is regarding?”

Caller: “I think I’m the one who is asking the questions here. Transfer my call.”

Me: *Stunned* “I need to know what the call is regarding before I’m able to transfer your call.”

Caller: “Thank you.” *Hangs up*