Don’t “Play” With Their Settings

, , , , , | Working | March 5, 2018

(Where I work, we clock in and out via a program on the computer in the back office. This is also the same computer that new employees sometimes use to watch training videos. We’re a small enough store that this rarely causes an issue, but on this particular day a new hire happens to be watching a video on the computer when I have to clock out at the end of my shift.)

Me: “Can I get in there just for a sec to clock out?”

New Hire: “Sure!”

(She scoots her chair back to allow me access to the computer. I lean in, pause her video, pull up the window to clock out, then bring the window with her video back up when I’m done. However, rather than playing the video, she just sits there staring at the screen for a moment.)

New Hire: “Um… How do I…?”

(Internally face-palming, I lean in again to click the play button on her video for her.)

New Hire: “Oh! Thank you!”

(Now, the new hire was middle-aged, and I understand that older generations sometimes struggle with new technology. But the concept of pressing a play button to make a video play has been around, in one form or another, for decades. How does one get this far in life without making that connection?)

1 Thumbs