You Don’t Need That Actually Needs That, Part 2
(I’m taking an order on the phone.)
Me: “This is [Pizza Place]. Will this be for pickup or delivery?”
Customer: “Pickup.”
Me: “Okay. Can I get a name?
Customer: “I have a discount card!”
Me: “Okay.”
Customer: “I want a large pepperoni.”
Me: “Okay. Can I get a name?”
Customer: “And a spaghetti!”
Me: “Okay. Can I get your name?”
Customer: “I have the discount card.”
Me: “Yup, I’ve got that written down here. Can I get a name for the order?”
Customer: “How long?”
Me: “Twenty minutes. Can I get—”
Customer: “Okay, see you then!” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
