Don’t Let Them Push(chair) You On The Price
(We’re selling our old pushchair. It was a gift and not really suitable. Despite it being pretty new and in excellent condition we are selling it for a fraction of the cost. We get a buyer and arrange a date to collect. The buyer and her young child knocks on the door.)
Buyer: “Hi. I’m here for the pushchair.”
Girlfriend: “Oh, great. Well as you can see, it is as-new. We must have only used it a few times.”
Buyer: “Yeah. It looks great. But, I haven’t brought enough money with me.”
Girlfriend: “I’m sorry, but we did agree on a price. It is already half that you would pay in the shops.”
(The buyer turns to her child, and exclaims very dramatically.)
Buyer: “Oh, no, baby! You won’t be able to have a nice new pushchair now. You were so looking forward to it as well!”
(At this point I go to the door. I can see that the woman has intentionally upset her little boy, to try and make us feel sorry for him.)
Me: “Look. We agreed on the price and we are not going any lower. You can either go get some cash out, or clear off. This is a bargain. We have lots of other people interested.”
(The buyer stands there for a moment. I shut the door. Surprisingly, a few seconds later, she is standing there with the money ‘she found in her car.’ It was the exact amount.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?