Don’t Knock It Until You’ve Pried It
(We are closed and counting money from the register when a customer approaches the locked door and tries to open it. She notices the closed sign and tries the door again, then knocks on the door loudly and pulls hard on the door — so hard, in fact, that she manages to fit her shoe through the crack. Worried about a broken door, I open the door quickly.)
Customer: “Are you open?”
Me: “No, we are closed.”
Customer: “Then why did you open the door?!”
This story is part of our Oblivious Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
