They Don’t Have High Fidelity

, , , , , , | Working | March 31, 2018

(I’m at a well-known furniture store where there’s also a restaurant. Today there’s a special menu that’s cheaper than usual, but you need to have the store’s fidelity card, and only certain dishes are available. It is my turn to get the main dishes.)

Me: “Hi, I’d like two special menus.”

Worker: *happily chitchats with a coworker, ignoring me completely*

Me: “Uh… Hi. I’d like two special menus.”

Worker: *looks at me silently, doing nothing*

Me: “Could I get one of each kind of meatballs?”

(Still without saying a word, she proceeds to prepare three plates with meatballs.)

Me: “Why did you prepare three?”

Worker: “You asked for one of each, and there’s three kinds.”

Me: “Well, yes, but there’s only two available for the special menu.”

Worker: “You wanted the special menu?”

Me: “Yes, that’s what I said.”

(She then takes the extra plate off and again stays perfectly still, looking at me in silence.)

Me: “Okay, for seconds, it’ll be one salad and one chicken.”

Worker: *keeps silently looking at me*

Me: “Um… I said I want one salad and one chicken.”

(She prepares the plates and starts taking somebody else’s order without saying another word. I go to the cashier to pay for the food.)

Me: “Hi, this will be all. But there’s a bit of a problem; I forgot my fidelity card at home. Instead, I got this code on a machine that I’m supposed to use for this kind of thing? I’m not sure how that works.”

Cashier: *rings up my food* “It’ll be 16,98€.”

Me: “Is that the special menu price? I have this code I got on the machine, because I forgot my fidel—”

(The cashier starts talking with a coworker, ignoring me completely. After she finishes talking, she looks at me in silence.)

Me: “As I was saying, I forgot my fidelity card and I don’t know if this code I got will work for th—”

Cashier: “It’ll be 16,98€.”

Me: “Okay, but is that the special menu price? Because, as I have said, I forgot my card an—”

Cashier: “Oh, it’s a special menu? Then the price is…” *checks a bit* “…16,98€.”

Me: “So, it was the correct price. Good. Now, how does the code thing work? Because I d—”

Cashier: “I don’t need the fidelity card.”

Me: “Uh… Okay, I guess.”

(In the end I got exactly what I wanted, but I felt like I was talking to badly-programmed robots the whole time.)

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