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Don’t Go In There… Literally

, , , | Right | February 4, 2021

A woman approaches me in the lobby.

Customer: “Where are your bathrooms?”

I gesture to the women’s room right behind her in the lobby.

Me: “Right over there, ma’am.”

Ten minutes later, I’m walking through the hallway on the other end of the theater, and I see the woman fuming, emerging from an employee closet. She stomps up to me.

Me: “Uh, ma’am. That’s an employee closet.”

Customer: “I can’t find the f****** bathroom! YOU GAVE ME BAD DIRECTIONS! YOU SHOULD BE FIRED.”

She stormed off before I could speak again. My manager later asked me why a woman screamed at her that I should be fired. I actually had to explain to her that somehow, the customer mistook me pointing directly at the bathroom to mean she should randomly go into a storage closet at the opposite end of the theater.

My manager was just as confused as I was.

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