Don’t Get Short With Me!
I’m a 5’3″ woman. An older man — around his late fifties or early sixties — comes in to return some items. The counter at our customer service is pretty high. He sets most of his stuff where I can reach it, and then he sets a bag of chips just out of my reach. I get what I can.
Me: “Sir, could you hand me that bag?”
Customer: “It’s right there.”
Me: “I can’t reach it.”
Customer: “You didn’t even try.”
I try to reach it and can’t.
Me “Sir, I’m short and can’t reach it.”
Customer: “You young people don’t know how to work hard.”
I am annoyed but not mad. He two-finger pushes the bag over less than an inch.
Customer: “There you go.”
This pisses me off, so I stop talking to him and call for a manager. When they come up:
Customer: “She’s being rude and should just do her job.”
Me: “I don’t like to be belittled.”
My manager dealt with him after that. I am thirty-four and have been doing retail for a decade and a half. Not exactly “young.” I’m still mad.
Question of the Week
Have you ever served a bad customer who got what they deserved?