Don’t Even Need To Ink About It

| Right | April 23, 2017

(I own a tattoo parlour with a highly sought after artist. He has a very unique style, and often has clients who come from all over the world to get tattooed. This means he’s booked months, even years, in advance. He doesn’t do walk-ins, and only accepts projects that he feels will let him expand as an artist. He also keeps a cancellation list with secondary projects that he will accept if a spot opens up. He’s courteous enough to accept all consultations, but generally doesn’t add anyone to his list. One Monday, our consultation day, a girl in her early twenties comes in asking for a consultation.)

Customer: “Hi, I’m here for a consultation with [Artist]. He’s expecting me.” *smiles smugly*

Me: “Actually, we don’t make appointments for consultations, but [Artist] should be done with his current consultation soon, so you’re more than welcome to wait. Do you have a particular design in mind? One of our other artists might be able to handle it.”

Customer: *rolls her eyes* “Um, no. I want to be tattooed by [Artist]. He’s got something special already planned for me.”

Me: “Ah, okay. Well then, feel free to sit down and wait.”

(We get this a lot: people trying to weasel their way into his schedule, claiming they know him, he’s a friend, he’s already designed it, etc. He’s told us to just send the people back through to him rather than creating a scene at the front desk.)

Customer: “Can I book my appointment first, though? I want [Date and Time].”

Me: “I’m sorry; [Artist] likes to make all the appointments himself. He’s very selective about who he works with. He’s actually fully booked for the next 15 months, but we might be able to put you on the cancellation list if he likes your idea.”

Customer: *rolls her eyes* “Whatever. I already told you he’s got something special for me. He’ll book me for [Date and Time].”

(I realize I’m not going to get anywhere with this girl, so I show her to the waiting room and give her a consultation form to fill out. I also shoot Artist a text warning him about his next consultation. About 15 minutes later, the girl storms out of Artist’s office, screaming profanities at Artist.)

Customer: “You’re such a f****** asshole! Do you seriously think you’re so good you can reject my idea?! I’m PAYING you to do that, so YOU WORK FOR ME! F*** you! I’m going to f****** ruin your reputation! No one will want a tattoo from you after I’m done! F*** YOU AND YOUR S***TY SHOP!”

(She slams the front door so hard she manages to crack the glass.)

Me: “Geeze, [Artist] what did you tell her?”

Artist: “The truth. I told her I’m fully booked, and I didn’t like her idea. She refused to discuss other ideas, so I told her I didn’t want to work with her. If someone’s a pain in the ass during the consult, they’re going to a nightmare during the actual appointment. Not worth the headache.”

(Later we discovered she had left very negative and very rude reviews on our Facebook page and Yelp. However, due to Artist’s outstanding reputation, she was promptly told off by many of his clients. She has also been blacklisted at many of the tattoo shops around the city.)

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