Don’t Drive And Drugs
(I work as a receptionist at a car dealership.)
Me: “Thank you for calling [Dealership]! How can I direct your call?”
Customer: “I just want to refill my prescription.”
Me: “I’m sorry. Can you repeat that? I think I might have misheard what you said.”
Customer: “What did you say?”
Me: “Can you please repeat what you said at the beginning of the call? I think I might have misheard you.”
Customer: “Do you need my prescription number?”
Me: “Ma’am, this is a car dealership.”
Customer: “What?! Do you need my prescription number?”
Me: “No, ma’am, this is a car dealership. You may have dialed the wrong number.”
Customer: “You know what? I’ll just call back later.”
(She hung up before I could explain to her this was not a pharmacy. I just hope she was able to get her prescription!)
Question of the Week
Tell us your most amazing work-related story!