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Don’t Discount Their Ability To Assume The World Revolves Around Them

, , , , | Right | May 9, 2022

It’s senior day, which means, of course, we’re slammed.

Customer: “What’s the senior discount on?”

Me: “Ten percent on corporate brand food items, and on home and apparel items.”

After I’ve finished her order and handed her the receipt:

Customer: “Can you show me where I got my discount?”

I’ve already started the next order, so I have to stop.

Me: “Okay, so it shows it here on your receipt. Only corporate brand items get the discount.”

I think that’s the end of it, but no, she sticks around until I’m done, staring at her receipt.

Customer: *Huffily* “Can you wait before starting the next order so you can explain it to me?”

Me: “…”

Fortunately, there was a manager nearby I was able to flag down to help her. Sure, just let me hold up the whole line because you didn’t listen to me the first time. That’ll end well.

Question of the Week

Have you ever met a customer who thought the world revolved around them?

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