Don’t Discount The Power Of Charity, Part 2
Me: “Would you like to add a donation to [Charity] on to your purchase today?”
Customer: “Sure, why the heck not?”
Me: “How much would you like to donate today?”
Customer: “Let’s do five dollars.”
Me: “Oh, that’s wonderful! On behalf of [Retailer] and [Charity], I would like to thank you for your generous contribution today, sir!”
Customer: “What the h*** was that?”
Me: “I don’t follow, sir.”
Customer: “Can the sarcasm, buddy. I know five dollars isn’t much, but you didn’t have to make a scene over it!”
Me: *cluing in* “Oh, no, sir, that’s not what I was trying to do. No lie, I am genuinely grateful for your contribution. I may have overdone it a little because your donation is technically the biggest I’ve seen.”
Customer: *visibly calmer* “Oh… How much do other shoppers usually donate?”
Me: “They usually don’t donate at all, or at most one dollar with a lot of reluctance.”
Customer: “Is that so? All right, put me down for five more dollars.”
Me: “Yes, sir!”
Related:
Question of the Week
Who is the worst person you’ve ever worked with?
