Don’t Appreciate The Lack Of Appreciation
(After spending nearly 20 minutes summarizing the plot of various crime novels from memory, because the customer doesn’t want to read the back covers, I finally convince her to choose a book to purchase.)
Customer: “If I don’t like it, I’m coming back here to yell at you!”
Me: *confused, but using my cheery work voice* “Well, if you do like it, I hope you come back and let me know!”
Customer: “Why would I do that?”
(Apparently being mean is worth the trip, but being appreciative isn’t.)
Question of the Week
Have you ever served a bad customer who got what they deserved?