Don’t Answer Machine Back
Me: “How may I help you, sir?”
Customer: “I want your voice mail service turned off now!”
Me: “Let me take a look… your voice mail is deactivated already, sir.”
Customer: “No, it isn’t! I came home today and my phone said I had one message!”
Me: “Does your phone have an answering machine, sir?”
Customer: “Yes, it does! What does that have to do with anything!?! You never turned off your voice mail and now my phone says I have a message!”
Me: “It’s on your answering machine, sir.”
Customer: “And how did it get there?! Out of thin air?!”
Me: “No, sir, someone called you and left a message on the answering machine.”
Customer: “My a** they did!” *click*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
