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Don’t Always Have To Scream For Ice-Cream

| Right | July 16, 2014

(It is a busy night in the drive thru. I am trying desperately to catch up on the significant line, and the previous customer had asked for directions at the window after receiving her food. We sometimes miscalculate and get our dessert items ready too early, so the next customer’s ice cream is getting a little ‘melty.’ I know I should re-scoop it, but the line is so long and I hope she won’t mind.)

Me: “Here’s your ice cream. [Price], please.”

Customer: “I don’t mean to be a b****, as I know it’s not your fault they asked for directions, but could you re-scoop this for me?”

Me: *ashamed* “Of course. I’m sorry.”

(I get her a new one. She produces a $10 bill.)

Customer: “Can you break this ten into two fives for me?”

Me: “Here you are.”

Customer:  *only takes one of the bills* “That one’s for you! Thanks for getting me a new ice cream!”

Me: *astounded* “Thank you so much!”

Question of the Week

What is the absolute most stupid thing you’ve heard a customer say?

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