Doing Laps

(The store I work in has had a serious power outage, so a coworker and I are standing in the main aisles directing guests. As we’re standing there, an elderly customer on a personal scooter almost runs me over.)

Me: “Can I help you find something?”

Customer: “Why’s the power out?”

Me: “We’re not entirely sure yet, but our managers are contacting the power company. Is there anything else I can help you with?”

Customer: “Hop on my lap and take me to the men’s department.”

(My eyes go wide and I can barely respond. After I politely decline and provide directions, my coworker just looks at me.)

Coworker: “Did that just happen?”

Me: “Yes… yes it did. And unfortunately, this isn’t the first time.”